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PRIVÉ Aesthetics Clinic

Privacy Policy

Last Updated: July 2026

Thank you for choosing to be part of our community at PRIVÉ Aesthetics Clinic. We are committed to protecting your personal information and your right to privacy.

When you visit our website or use our services, including WhatsApp booking integrations, we explain what information we collect, how we use it, and what rights you have in relation to it.

1. What information do we collect?

We collect personal information that you voluntarily provide when you ask about our aesthetic, dermatology, hair restoration, or clinic services, book a consultation, or contact us.

This may include names, phone numbers, email addresses, contact preferences, consultation details, treatment interests, and billing details required for third-party payment or financing services such as Tabby or Tamara.

We may also collect technical information automatically, including IP address, browser and device details, referring URLs, usage data, and tracking data from advertising or messaging integrations such as Meta Conversions API and WATI.

2. How do we use your information?

We use information to facilitate bookings and consultations, manage patient communication, send appointment reminders and preparation instructions, measure marketing performance, deliver relevant campaigns, manage orders or treatment packages, and post testimonials only with explicit consent.

3. Will your information be shared?

We may share information with trusted service providers and business partners when needed to provide services, comply with law, protect rights, or fulfil business obligations.

This may include verified messaging partners such as WATI, advertising partners such as Meta, and approved payment providers such as Tabby and Tamara.

We may disclose information where legally required under applicable UAE healthcare regulations and Dubai Health Authority requirements.

4. Cookies and tracking technologies

We may use cookies, pixels, web beacons, and server-side APIs to support website performance, advertising measurement, campaign attribution, and a smoother online experience. You may manage cookie preferences through your browser settings.

5. How long do we keep information?

We keep personal information only as long as necessary for the purposes described in this notice, unless a longer retention period is required or permitted by UAE medical data retention laws.

6. How do we keep information safe?

We use organizational and technical measures designed to protect personal information. However, no electronic transmission or storage technology can be guaranteed to be completely secure.

7. Your privacy rights

Depending on your location and applicable laws, you may request access to personal information, ask to update it, or request deletion in certain circumstances. Please contact the clinic directly for privacy requests.

8. Contact us

PRIVÉ Aesthetics Clinic, Jumeirah 1, next to Mandarin Hotel, Dubai, United Arab Emirates. Phone / WhatsApp: +971 56 848 4670.